“A pleasant or useful feature or facility of a structure or place” is what an amenity is defined as. When it comes to hotels, the possibilities are unlimited. Toiletries and personal care supplies, such as hair dryers and shaving cream, are self-evident and should be available in every room. Coffee and tea making facilities, as well as a mini fridge and some sort of complementary breakfast, are all required. Other amenities include free Wi-Fi, a fitness center, free parking, and flat-screen TVs in rooms. But that’s just the start.
It’s all about the hotel customer experience at the end of the day, and amenities go a long way toward making a guest’s stay more enjoyable. Not only are amenities like the ones described below a great way to “wow” your guests, but they may also serve as a selling point and help shape your hotel’s marketing approach.
Check out these tips by a hotel soap manufacturer –
Exclusive offers
Give your visitors something they won’t be able to acquire anyplace else. Take it a step further and offer discounts and packages depending on their interests, such as coupons for their favorite businesses and restaurant specials. Alternatively, plan your own complimentary walking tours or bar crawls to show guests the top sights in the area.
Personalized soaps, toiletries and more
According to a luxury toiletries manufacturer, it’s sometimes the small details that make all the difference. The Viceroy Riviera Maya in Playa del Carmen, Mexico, features a Soap Concierge who can help guests choose from a selection of soaps. By doing thus, you can allow guests to have their own personalized soap bars in their rooms. The VIEW in Lugano, Switzerland, takes things a step further by allowing visitors to choose every aspect of their stay, from the aroma to the lighting to the toilet paper and bedding.
In-room workout equipment and classes
In-the-room fitness activities allow customers to stay fit while staying in the comfort of their own rooms. Inroom fitness choices include a stationary cycle, high-intensity interval training stations, and a fitness kiosk with workout movies and yoga courses at the Hilton McLean Tysons Corner’s “Five Feet to Fitness” program.
Borrowing closets
If you live in a location with a lot of hiking trails or a lot of outdoor activities, provide outdoor gear for free or for a small rental cost to your guests. Hiking boots, windbreakers, fishing rods, and daypacks should all be in your borrowing closet. Consider offering canoe or kayak rentals, mountain bike rentals, or tennis racquet rentals if they fit your destination and your guests’ needs.
In-room bar carts and cocktail stations
Mix up the offers of your in-room beverage selections to give visitors an alternative to going out, whether it’s a well-stocked bar cart with all the components, a modest mini bar, or an in-room custom cocktail station. For its in-room minibars, the HotelRED in Madison, Wisconsin, goes all out. They’re supplied with Wisconsin spirits as well as the tried-and-true classics. Guests can “Raid the Minibar” for a one-time fee of $100, which entitles them to unlimited drinks and food.
In-elevator or in-room bartenders
While they wait, surprise them with an in-elevator beverage. Alternatively, for an additional fee, provide a personal bartender service in which a mixologist will come to their room and prepare drinks. On Saturday evenings, the W Los Angeles – West Beverly Hills places a little bar cart in the elevator with a personal bartender to concoct specialty cocktails while you wait. A mixologist creates drinks in-room at The Surrey in New York and provides enough ingredients and tools for 4-5 drinks so guests can try their hand at creating their own. It’s a unique method to give a personalized food and beverage experience while avoiding crowds and large gatherings.