Zuper’s field service management software for pressure washing businesses is fully customizable to meet your specific business needs right off the shelf. It has standard features like automated service scheduling & dispatching, job estimates, quotes, equipment tracking, job completion status, invoicing, and online payments. That said, you’ll build a custom-tailored service for your customers that is unique to you and your business.
Since their FSM software for pressure washing service companies is cloud-based and hosted by Zuper, it’s easy to scale your service offerings and grow as your business expands. Zuper’s team of friendly, US-based support staff is always available to help you get up and running quickly with the easiest pressure washing service management software solution on the market today.
1. Automated Booking & Self-Service Booking
The booking system of Zuper’s FSM software allows your pressure washing business to instantly receive service requests, quote them, and accept payment online. You can also send customers a confirmation email, which includes your policy information and links to helpful resources.
You can now easily manage your customers, jobs, and technicians through the automated booking feature. This feature allows customers to book themselves online without having to call or email your office. You can also use this feature to automatically send them an email confirmation with all the details they need regarding their job appointment.
2. Track Field Service Technicians Anywhere
The route module of Zuper’s FSM software allows you to map out your technicians’ routes for the day based on their skill set and availability. You can assign jobs based on traffic levels in specific areas at certain times of day or week (e.g., rush hour). This feature also allows you to track technicians’ locations, so you know where they are at any given time. If a customer requests a service that requires more than one technician (such as driveway sealing), you can easily schedule multiple technicians at once with just a few clicks of the mouse!
3. Route Technicians Based on Skill Set, Availability, Shift, Traffic, Current Location, and Historical Performance Data
Using Zuper’s Route Manager feature, you can assign technicians to specific routes based on their skill set and availability (full-time or part-time). You can also assign technicians according to shift so that they work during peak traffic hours. This ensures that customers get quality service when they need it most.
4. Job Estimates and Quotes
You can create estimates and quotes quickly with Zuper’s estimating software. You can even export the estimate directly into your email so you can send it to customers for review. Once you receive the customer’s signature on the estimate, it becomes an invoice.
With Zuper, you can send estimates and quotes to new customers with just a few clicks on your smartphone or computer. The software also allows you to keep track of each customer’s profile with all their previous bids, estimates, and quotes for future reference.
5. Invoices With Just a Few Clicks
Create invoices from any estimate or quote in seconds. If you have additional charges or discounts to apply to the invoice, our system has a feature that makes it easy to add them to the invoice at any time before sending it out! When it comes time to invoice customers, Zuper makes it easy with online invoices that can be sent directly from the app or website. All you need to do is fill in the necessary information: customer name, address, and payment method (which can be PayPal or credit card).
6. Easy Online Payments
Zuper makes it simple for customers to pay online with credit cards by providing secure payment processing services through our trusted partner PayPal. They handle all the complex financial transactions behind the scenes so we can focus on growing our business!
7. Timesheet Management
You can keep track of your employees’ time daily with Zuper’s timesheet management software. This will help you know how much time each employee spends working for you and allow you to see what tasks they are working on at any given time.
8. Instant Contract Forms
In addition to creating contracts through their contract management software, we also have an extensive library of pre-formatted contract templates that can be downloaded directly into the program. These templates are designed by our account executives, so they are easy to use and understand.
9. Business Reports
You’ll be able to view real-time reports about your business with Zuper’s field service software. These reports will show everything from sales numbers to employee performance and more!
10. Customer Management
Customer service is one of the most important aspects of any business. Unfortunately, it is also one of the most overlooked areas in many companies. This is because customer service is not something sales or profits can measure on a single day. However, it impacts every other department within your company and must be managed accordingly.
Their customer service management software helps you easily manage your entire customer service team. Whether it’s sales, support, or billing, you want to ensure they are all connected and working together towards the same goal: happy customers!
Zuper’s Pressure Washing Business Software Solutions
With Zuper’s pressure washing businesses software in place, the business owner gets more time to work on the selling, marketing, and negotiating skills that will be instrumental in attracting new customers. The business owner can also focus on building customer relationships, an important characteristic of successful entrepreneurs.